Help center
Quick answers. For anything else, signed-in customers can open a support ticket from My account and we reply there.
What is eBaby Studio?
An AI studio built only for the baby industry: on-brand marketing content with a baby-product claims check, 28 original toddler games, and a Game Creator that writes games from your ideas.
Why does the AI only answer baby-industry questions?
It is designed for one job: marketing and content for baby businesses, and helping you use eBaby Studio. That keeps answers focused. Off-topic questions get a short, friendly redirect.
What is the "Claims check"?
Baby products are regulated. After marketing copy, the Studio flags phrases such as "safe", "hypoallergenic", "BPA-free", "organic" or health outcomes that need proof, and suggests safer wording. It is a helpful warning, not legal advice.
How does brand memory work?
In the Studio, choose "Set up my brand" and save your business name, voice, audience and products once. Every answer then uses it. You can edit or clear it any time.
How do I get a membership?
See Pricing, choose a plan, and pay securely by card (Stripe) or PayPal. Your plan unlocks immediately after payment is confirmed.
What does a membership include?
The full Studio, the Game Creator with AI-written games, publishing and sharing links, and a licence to install the games on your registered websites. Exact limits are shown on each plan.
How do I build a game?
Open the Game Creator, describe your idea, and the AI writes a playable game you can preview and change in plain words. You can build and test privately for free. Sharing and embedding need a membership.
How do I put games on my website?
In My account, add your website address, then copy the embed code. Paste it into any page. The games only load on the websites you registered, and show "Games coded by eBaby Studio" under them.
Are the games safe for children?
Children's play areas have no ads, chat, tracking, purchases or outbound links. There is no losing and no timers. A grown-up starts each game by holding a button.
How do I cancel or update my card?
Go to My account. You can cancel a subscription there, and card customers can update their card and view invoices.
I forgot my password
Use the contact form and tell us the email on your account. We will send you a one-time reset link.
I still need help
Sign in and open a ticket from My account. We reply inside your account.